00591nam a2200181 a 4500 20141202090731.0 120815s19uu xx 00 eng d 9789712725647 HF 5415.5 .Sa26 2012 Sancianco, Herbert M. Creating great customer service / Herbert M. Sancianco. Mandaluyong City, Philippines : Anvil Pub, 2012. 146 p. 19 cm. Customer services Techniques and procedures Customer satisfaction Customer relations Philippines. BK lcc FIL 25179 25179 0 0 lcc 0 CL CL FIL 2012-08-15 530.00 0 HF 5415.5 .Sa26 2012 C14944 2018-05-08 00:00:00 2013-10-18 BK