TY  - BOOK
AU  - Hames, David S.
TI  - Negotiation: closing deals, settling disputes, and making team decisions 
SN  - 9781412973991
AV  - BF 837.N4 .H35 2012
PY  - 2012///
CY  - Thousand Oaks, California
PB  - SAGE Publications
KW  - Negotiation
KW  - Persuasion (Psychology)
KW  - Communication
KW  - Decision making
KW  - Ethics
N1  - Includes appendices, glossary and index
ER  -