TY - BOOK AU - Dann, Stephen. AU - Dann, Susan J. TI - E-marketing: theory and application SN - 9780230203969 AV - HF 5415.1265 .D365 2011 PY - 2011/// CY - Houndmills, Basingstoke, Hampshire ; New York PB - Palgrave Macmillan KW - Telemarketing KW - Internet KW - Consumer behavior N1 - Includes bibliographical references and index N2 - "A mix of academic rigor and practical application combining a strong theoretical framework from the academic peer reviewed literature with contemporary developments in internet technology, and their application to the e-marketing environment. Topics include consumer behavior, value creation, marketing strategy, implementation issues for e-marketing, and much more"-- Provided by publisher ER -