TY - BOOK AU - Flynn, Nancy TI - The social media handbook: policies and best practices to effectively manage your organization's social media presence, posts, and potential risks SN - 9781118084625 AV - HM 742 .F58 2012 PY - 2012/// CY - San Francisco, United States PB - Pfeiffer / Wiley KW - Social media KW - Economic aspects N1 - Includes bibliographical references (p. 337-346) and index; BSBA ER -