00929nam a2200181 a 450000500170000000800410001702000180005805000240007610000150010024500630011526000580017830000470023650000500028352003460033365000260067965000260070570000160073120140310183622.0121030s19uu    xx            00    eng d  a9780230232594  aHD 31 b.H4884 2011  aHill, Alex  aEssential operations management /cAlex Hill & Terry Hill.  aNew York, United States :bPalgrave Macmillan,c2011.  axxii, 458 p. :bill. (some col) ; c28 cm.  aIncludes bibliographical references and index  aFrom two highly respected authors in the field, Essential Operations Management provides a concise, student-friendly overview of operations management, striking a balance between coverage of the service and manufacturing industries that reflects current trends and supported by well-developed international case studies and learning features  aIndustrial management  aProduction management  aHill, Terry