00998nam a2200193 a 450000500170000000800410001702000180005805000250007624501080010126000500020930000220025944000390028150000510032052003210037152100090069265000440070165000390074570000200078420140310183623.0121030s19uu    xx            00    eng d  a9780230347700  aHD 30.2b.C6247 2012  aCollaboration in outsourcing :ba journey to quality /cedited by Sjaak Brinkkemper and Slinger Jansen.  aBasingstoke, UK :bPalgrave Macmillan,c2012.  a361 p. :c23 cm.   aTechnology, work and globalization  aIncludes bibliographical references and index.  aAlthough IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully  aBSBA  aInformation technologyxContracting out  aInformation technologyxManagement  aJansen, Slinger