a journey to quality Jansen, Slinger text xx Basingstoke, UK Palgrave Macmillan 2012 19uu monographic eng

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361 p. : 23 cm. Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully BSBA edited by Sjaak Brinkkemper and Slinger Jansen. Includes bibliographical references and index. Information technology Contracting out Information technology Management HD 30.2 .C6247 2012 9780230347700 121030 20140310183623.0