TY - BOOK AU - Wiley, john TI - Operational risk management / SN - 9780470827659 AV - HD 61 .W676 2013 PY - 2013/// CY - Tower, Singapore PB - Wiley, KW - Banks and banking KW - Risk management KW - Operational risk KW - Financial institutions N1 - Includes Index.; BSBA ER -