TY  - BOOK
AU  - Pyzdek, Thomas.
AU  - Keller, Paul
TI  - The handbook for quality management : : a complete guide to operational excellence 
SN  - 9780071799249
AV  - TS 156 .P999 2013
PY  - 2013///
CY  - New York : 
PB  - McGraw-Hill, 
KW  - Quality control
KW  - Reliability (Engineering)
N1  - Includes Bibliographic References and Index; BSBA
ER  -