TY - BOOK AU - Boella, Michael J. AU - Goss-Turner, Steven. TI - Human resource management in the hospitality industry : : a guide to best practice SN - 9780415632546 AV - TX 911.3.P4 .B671 2013 PY - 2013/// CY - London : PB - Routledge, KW - Hospitality industry KW - Personnel management N1 - Includes Index.; TOU ER -