TY - BOOK AU - Conger, Sue A. TI - Process mapping and management SN - 9781606491294 AV - TS 176 .C749 2011 PY - 2011/// CY - New York, N.Y. : PB - Business Expert Press, KW - Production planning KW - Process control KW - Management N1 - Includes Bibliographic References and Index; BSBA ER -