00301nam a2200121 a 450000500170000000800410001705000180005810000160007624500280009226000330012065000080015365000180016120141022142001.0100916s19uu    xx            00    eng d  aDVDbB11 2002  aBaugh, John  aManaging Communication.  bStandford University,c2002.  aDVD  acommunication