@book{284791,
	author = {Online Training Solutions (Firm)},
	title = {Microsoft Office Word 2003 step by step /},
	publisher = {Microsoft Press,},
	year = {2003.},
	address = {Redmond, Wash. :},
	edition = {Asian ed.},
	note = {Includes glossary and index.},
	url = {http://www.loc.gov/catdir/enhancements/fy1004/2003052664-d.html}
}