@book{297204,
	author = {Tan, Tiffany Adelaine G.},
	title = {Effects of Justice Theory on Service Recovery Satisfaction on Metro Manila Dine-in Experiences},
	publisher = {Philippine Management Review},
	year = {2014},
	url = {http://journals.upd.edu.ph/index.php/pmr/issue/view/420/showToc}
}