TY  - BOOK
AU  - Shouvik Sanyal
TI  - An Analysis of the Impact of Service Quality and Passenger Satisfaction on Passenger Preference for Airlines : A Study of the Indian Aviation Sector 
PB  - International Review of Management and Marketing
KW  - Marketing
UR  - http://www.econjournals.com/index.php/irmm/issue/view/72
ER  -