00663nam a2200157Ia 4500008004100000100002300041245010500064245009500169260005300264260000900317300001100326650001500337856006100352999001900413952007300432170221s9999    xx            000 0 und d  aNorzalita Abd Aziz  aBehavioural Consequences of Customer Perception on Emotional Labour among Airline Service Employees   cNorzalita Abd Aziz, Bita Najafi, Ahmad Said Ibrahim Al-Shuaibi, Faridahwati Mohd Shamsudin  bInternational Review of Management and Marketing  c2016  a6 : 7S  xMarketing.  uhttp://www.econjournals.com/index.php/irmm/issue/view/91  c308129d308129  001040aCLbCLd2017-02-21l0r2017-02-21 00:00:00w2017-02-21yFOJ