00562nam a2200133Ia 4500008004100000100002600041245016100067245004500228260005300273260001800326300000800344650001500352856006100367170221s9999    xx            000 0 und d  aBerta Bekti Retnawati  aDeveloping Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity   cBerta Bekti Retnawati, Nuryakin Nuryakin  bInternational Review of Management and Marketing  cNovember 2015  a4:4  xMarketing.  uhttp://www.econjournals.com/index.php/irmm/issue/view/88