00640nam a2200157Ia 4500008004100000100002500041245008400066245008500150260005300235260001800288300000800306650001500314856006100329999001900390952007300409170221s9999    xx            000 0 und d  aIrina A. Toymentseva  aQuality Management at Service Business: Theoretical and Methodological Aspects   cIrina A. Toymentseva, Lilyana A. Sosunova, Vyacheslav Kornev, P. Karpova Natalia  bInternational Review of Management and Marketing  cFebruary 2013  a2:1  xMarketing.  uhttp://www.econjournals.com/index.php/irmm/issue/view/83  c310330d310330  001040aCLbCLd2017-02-21l0r2017-02-21 00:00:00w2017-02-21yFOJ