00559nam a2200145Ia 4500008004100000100001400041245007700055245002800132260000900160300000600169650001300175856013300188999001900321952007300340170221s9999    xx            000 0 und d  aMachayi J  aFinance Bank Zambia Plc Retail Customers' Perceptions of Service Quality  cMachayi J and Ahmed EM*  c2016  a:  xBusiness  uhttp://www.omicsgroup.org/journals/finance-bank-zambia-plc-retail-customers-perceptions-of-service-quality-2167-0234-1000206.pdf  c311433d311433  001040aCLbCLd2017-02-21l0r2017-02-21 00:00:00w2017-02-21yFOJ