@book{351723,
	author = {Damberg, Cheryl L.;Sorbero, Melony E.;Lovejoy, Susan L.;Lauderdale, Katharine;Wertheimer, Samuel},
	title = {An Evaluation of the Use of Performance Measures in Health Care},
	publisher = {RAND Corporation},
	year = {2011},
	url = {www.jstor.org/stable/10.7249/j.ctt3fh27c}
}