@book{352262,
	author = {Schank, John F.;Lacroix, Frank W.;Murphy, Robert E.;Ip, Cesse Cameron;Arena, Mark V.},
	title = {Learning from Experience},
	publisher = {RAND Corporation},
	year = {2011},
	url = {www.jstor.org/stable/10.7249/j.ctt3fgzx8}
}