00548nam a2200169Ia 4500008004100000100002300041245008400064245005900148260003000207260000900237300002400246440005100270650000800321650001700329650001600346650001600362190427s9999    xx            000 0 und d  aWhitaker, Jonathan  aHow client capabilities, vendor configuration and location impact BPO Outcomes/  cJonathan Whitaker, Sanjeev Kuamr and M.S. Krishnan .--  bTaylor and Francis Group   c2018  apages 180-192, 2018  aJournal of Computer Inforamation Systemv58(2)  aBPO  aCapabilities  aOffshoring   aOutsourcing