TY  - BOOK
AU  - Ismail, Ahmed
TI  - Front office: operations and management 
SN  - 9812655131
AV  - TX 911.3 .Is83 2005
PY  - 2005///
CY  - Australia
PB  - Thomson Delmar
KW  - Hotel front desk personnel
KW  - Hotel management
N1  - TOU
ER  -