TY  - BOOK
AU  - Purkey, William Watson
AU  - Schmidt, John J., 1946-
AU  - Novak, John M.
TI  - From conflict to conciliation: how to defuse difficult situations 
SN  - 9781412979863
AV  - LB 2805 .F82 2010
PY  - 2010///
CY  - Thousand Oaks, Calif
PB  - Corwin
KW  - School management and organization
KW  - School crisis management
KW  - Conflict management
N1  - Includes bibliographical references (p. 157-160) and index; BSBA
ER  -