TY  - BOOK
AU  - Rocha-Lona, Luis
TI  - Building quality management systems : : selecting the right methods and tools 
SN  - 9781466564992
AV  - HD 62.15  .R63293 2013
PY  - 2013///
CY  - Boca Raton
PB  - CRC Press
KW  - Industrial management
KW  - Strategic planning
KW  - Total quality management
N1  - Includes bibliographical references and index; BSBA
ER  -