TY  - BOOK
AU  - Evans, James R.
TI  - Total quality management
SN  - 9789814441001
AV  - HD 62.15 .Ev92 2013
PY  - 2013///
CY  - Philippines
PB  - Cengage Learning
KW  - Total quality management
N1  - Includes bibliographical references; BSBA
ER  -