TY  - BOOK
AU  - Rajpal, Nandini
TI  - Great service management
SN  - 9788126149704
AV  - TX 911.3.M27 .R137 2013
PY  - 2013///
CY  - New Delhi
PB  - Anmol Publications Pvt. Ltd.
KW  - Hotel management
KW  - Hotels
KW  - Customer services
N1  - Includes bibliographical references and index; TOU
ER  -