TY - BOOK AU - Lundin, Stephen C. TI - Fish! : by Stephen C. Lundin, Harry Paul and John Christensen. a remarkable way to boost morale and improve results / SN - 9780340822395 AV - HF 5549.5 .L962 2000 U1 - TR 658.314 PY - 2000///. CY - London : PB - Hodder & Stoughton, KW - Employee motivation. KW - Customer services N1 - Faculty ER -