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161.
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162.
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Customer service : skills for success / Robert W. Lucas. by
Edition: 4th ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Boston : McGraw-Hill, c2009
Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .L83 2009.
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163.
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164.
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Nursing leadership & management / Patricia Kelly. by
Edition: 3rd ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Clifton Park, NY : Cengage Learning, 2012
Other title: - Nursing leadership and management.
Availability: Items available for loan: College Library (1)Call number: RT 89 .K295 2012.
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165.
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166.
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167.
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168.
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169.
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Healthy aging : principles and clinical practice for clinicians / Virginia Burggraf, RN, DNS, FAAN, Marcella J. Griggs Endowed Chair, Gerontological Nursing Coordinator Graduate Program, Radford University, Radford, Virginia, Kye Y. Kim, MD, Professor and Director, Academic Affairs, Department of Psychiatry and Behavioral Medicine, Virginia Tech Carilion School of Medicine, Roanoke, Virginia, Aubrey L. Knight, MD, Associate Dean for Student Affairs, Professor of Medicine and Family & Community Medicine, Virginia Tech Carilion School of Medicine, Roanoke, Virginia. by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Philadelphia : Wolters Kluwer/Lippincott Williams & Wilkins, c2014
Availability: Items available for loan: College Library (1)Call number: RA 776.75 .H432 2014.
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170.
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Managing geriatric health services / Alice McDonnell. by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Burlington, Mass. : Jones & Bartlett Learning, c2013
Availability: Items available for loan: College Library (1)Call number: RA 564.8 .M33 2013.
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171.
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172.
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Nursing management and leadership / Linda Roussel. by
Edition: 4th ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Sudbury, MA : Jones and Bartlett Publisher, Inc., 2006
Availability: Items available for loan: College Library (1)Call number: RT 89 .Sw885 2006.
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173.
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174.
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175.
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176.
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177.
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178.
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179.
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180.
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