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	21.	Image from Google Jackets	Customer service in an instant : 60 ways to win customers and keep them coming back / by Bailey, Keith Leland, Karen Material type: Text; Format: print Publication details: Franklin Lakes, New Jersey : Career Press, 2008 Availability: Items available for loan: College Library (1)Call number: HF 545.5 .B3428 2008. Place hold Save to lists Add to cart (remove)
	22.	Image from Google Jackets	When customers think we dont' care./ Richard W. Buchanan. by Buchanan, Richard W Edition: 3rd ed. Material type: Text; Format: print Publication details: Australia : McGraw Hill, 2008 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .B83 2008. Place hold Save to lists Add to cart (remove)
	23.	Image from Google Jackets	Enhancing quality customer service for micro, small and medium enterprises / Virgel Binghay. by Binghay, Virgel Material type: Text; Format: print Publication details: Quezon City : VCB Research & Publications, 2007 Availability: Items available for loan: College Library (2)Call number: HD 2346.P6 .B56 2007, ... Place hold Save to lists Add to cart (remove)
	24.	Image from Google Jackets	Customer service training 101 : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee Edition: 2nd edition. Material type: Text; Format: print Publication details: New York : American Management Association, 2011 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .Ev89 2011. Place hold Save to lists Add to cart (remove)
	25.	Image from Google Jackets	Customer service : skills for success / Robert W. Lucas. by Lucas, Robert W Edition: 5th edition. Material type: Text; Format: print Publication details: New York, United States : McGraw-Hill, 2012 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .L83 2012. Place hold Save to lists Add to cart (remove)
	26.	Image from Google Jackets	Creating great customer service / Herbert M. Sancianco. by Sancianco, Herbert M Material type: Text; Format: print Publication details: Mandaluyong City, Philippines : Anvil Pub, 2012 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .Sa26 2012. Place hold Save to lists Add to cart (remove)
	27.	Image from Google Jackets	SuperSTAR customer service : it's all about C.A.R.E / Rick Conlow, Doug Watsabaugh. by Conlow, Rick Watsabaugh, Doug Series: Crisp Fifty-Minute Series Book Material type: Text; Format: print Publication details: [Rochester, N.Y.] : Axzo Press, 2009 Availability: Items available for loan: College Library (1)Call number: HF 5438.25 .C6536 2009. Place hold Save to lists Add to cart (remove)
	28.	Image from Google Jackets	Managing quality service in hospitality : how organizations achieve excellence in the guest experience / �Robert C. Ford, Michael C. Sturman & Cherrill P. Heaton. by Ford, Robert C Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Ney York : Delmar Cengage Learning, c2012 Availability: Items available for loan: College Library (3)Call number: TX 911.3.M27 .F755 2012, ... Not available: College Library: Withdrawn (1). Place hold Save to lists Add to cart (remove)
	29.	Image from Google Jackets	Care packages for your customers : an idea a week to enhance customer service. / by Glanz, Barbara A Material type: Text; Format: print Publication details: New York : McGraw-Hill, Inc, 2007 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .G548 2007. Place hold Save to lists Add to cart (remove)
	30.	Image from Google Jackets	Customer service : competency guide / Series: NRAEF ManageFirst Material type: Text; Format: print Publication details: New Jersey : Pearson Prentice Hall, 2007 Availability: Items available for loan: College Library (1)Call number: TX 911.3.C8 .N72 2007. Place hold Save to lists Add to cart (remove)
	31.	Image from Google Jackets	Instant repeat business. / by Sugars, Bradley J Material type: Text; Format: print Publication details: New York : McGraw-Hill, 2006 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .Su84 2006. Place hold Save to lists Add to cart (remove)
	32.	Image from Google Jackets	Customer service for hospitality and tourism / Simon Hudson and Louise Hudson. by Hudson, Simon Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Goodfellow Publishers, c2013 Availability: Items available for loan: College Library (1)Call number: TX 911.3.C8 .H869 2013. Place hold Save to lists Add to cart (remove)
	33.	Image from Google Jackets	Great service management / Nandini Rajpal. by Rajpal, Nandini Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Anmol Publications Pvt. Ltd., c2013 Availability: Items available for loan: College Library (1)Call number: TX 911.3.M27 .R137 2013. Place hold Save to lists Add to cart (remove)
	34.	Image from Google Jackets	The relationship edge : the key to strategic influence and selling success / Jerry Acuff with Wally Wood. by Acuff, Jerry, 1949- Wood, Wally Edition: 3rd edition. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, 2011 Online resources: Cover image Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .A3 2011. Place hold Save to lists Add to cart (remove)
	35.	Image from Google Jackets	Total quality management for hospitality and tourism / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton. by Ford, Robert C Sturman, Michael C Heaton, Cherrill P Edition: Philippine edition. Material type: Text; Format: print Publication details: Pasig City, Philippines : Cengage Learning Asia Pte Ltd., ©2012 Availability: Items available for loan: College Library (3)Call number: TX 901 .F699 2012, ... Place hold Save to lists Add to cart (remove)
	36.	Image from Google Jackets	Customer service and hotel management / Devesh Bhushan. by Bhushan, Devesh Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Random Publications, c2014 Availability: Items available for loan: College Library (1)Call number: TX 911.3.M27 .B575 2014. Place hold Save to lists Add to cart (remove)
	37.	Image from Google Jackets	Customer service : skills for success / Robert W. Lucas. by Lucas, Robert W Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill, c2009 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .L83 2009. Place hold Save to lists Add to cart (remove)
	38.	Image from Google Jackets	Managing knock your socks off service / by Chip R. Bell and Ron Zemke. by Bell, Chip R Title Zemke, Ron Edition: Third edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA : ; AMACOM, ; 2013 Availability: Items available for loan: Stonyhurst Southville International School (Malarayat) (1)Call number: SHS 658.81 C541 2013. Place hold Save to lists Add to cart (remove)
	39.	Image from Google Jackets	Services marketing management : a strategic perspective / Hans Kasper, Piet van Helsdingen, Mark Gabbott. by Kasper, Hans Edition: 2nd Edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: Australia : ; John Wiley & Sons, ; 2006 Availability: Items available for loan: South Mansfield College (1)Call number: MAIN HD 9980.5 .K37 2006. Place hold Save to lists Add to cart (remove)
	40.	Image from Google Jackets	Simple ways to make your customers happy / Promod Batra, Vijay Batra. by Batra, Promod Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : ; Think Inc., ; 2003 Availability: Items available for loan: South Mansfield College (1)Call number: MAIN HF 5415.5 .B38 2003. Place hold Save to lists Add to cart (remove)

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