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	1.	Image from Google Jackets	The golden rules of customer care : how to turn that one-time buyer into a super-loyal lifelong customer / Carl Sewell and Paul Brown by Sewell, Carl Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Century Business 1991 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .Se516 1991. Place hold Save to lists Add to cart (remove)
	2.	Image from Google Jackets	Janner's complete letterwriter / Greville Janner. by Janner, Greville Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Century Business, 1989 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: PN 4121 .J262 1989. Place hold Save to lists Add to cart (remove)

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