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	1.	Image from Google Jackets	Fish! : by Stephen C. Lundin, Harry Paul and John Christensen. a remarkable way to boost morale and improve results / Stephen C. Lundin. by Lundin, Stephen C Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Hodder & Stoughton, c2000 Availability: Items available for loan: Luxembourg Library (1)Call number: HF 5549.5 .L962 2000. Place hold Save to lists Add to cart (remove)
	2.	Image from Google Jackets	Customer service : a practical approach / by Harris, Elaine K Edition: 3rd ed. Material type: Text; Format: print Publication details: New Jersey : Pearson Education, Inc, 2003 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .H2897 2003. Place hold Save to lists Add to cart (remove)
	3.	Image from Google Jackets	The ten demandments : rules to live by in the age of the demanding consumer / Kelly Mooney with Laura Bergheim. by Mooney, Kelly Bergheim, Laura, 1962- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2002 Online resources: Contributor biographical information Publisher description Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .M66 2002. Place hold Save to lists Add to cart (remove)
	4.	Image from Google Jackets	Satisfying internal customers first / Richard Y. Chang, P. Keith Kelly. by Chang, Richard Y Kelly, P. Keith Series: Quality Improvement Series Material type: Text; Format: print Publication details: New Delhi : Wheeler Publishing, 1998 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .C5 1998. Place hold Save to lists Add to cart (remove)
	5.	Image from Google Jackets	Super service : seven keys to developing great customer service even when you don't fell like it, even when they don't deserve it / by Gee, Jeff Gee, Val Material type: Text; Format: print Publication details: New York : McGraw-Hill Comapnies, Inc, 1999 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .G44 1999. Place hold Save to lists Add to cart (remove)
	6.	Image from Google Jackets	Customer service : a practical approach / Elaine K. Harris. by Harris, Elaine K Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall, 2003 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .H2897 2003. Place hold Save to lists Add to cart (remove)

SOUTHVILLE LIBRARY

Southville International School and Colleges Library

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Tel. No. 8256374 / 252358 Loc. 117/146