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1.	Image from Google Jackets	Step-by-step problem solving : a practical guide to ensure problems get (and stay) solved / Richard Y. Chang. by Chang, Richard Y Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA : Richard Chang Associates, Inc, c1993 Availability: Items available for loan: Luxembourg Library (1)Call number: HD 30.29 .C456 1993. Place hold Save to lists Add to cart (remove)
2.	Image from Google Jackets	Satisfying internal customers first / Richard Y. Chang, P. Keith Kelly. by Chang, Richard Y Kelly, P. Keith Series: Quality Improvement Series Material type: Text; Format: print Publication details: New Delhi : Wheeler Publishing, 1998 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .C5 1998. Place hold Save to lists Add to cart (remove)
3.	Image from Google Jackets	Continuous process improvement : a practical guide to improving processes for measurable results / Richard Y. Chang. by Chang, Richard Y Material type: Text; Format: print ; Literary form: Not fiction Publication details: Irvine, Calif. Richard Chang Associates, Publications Division 1998 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: TS 155 .C456 1998. Place hold Save to lists Add to cart (remove)

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