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	1.	Image from Google Jackets	Why TQM fails and what to do about it / Mark Graham Brown, Darcy E. Hitchcock[and] Marsha L. Willard. by Brown, Mark Graham Hitchcock, Darcy E Willard, Marsha L Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : Irwin Professional Pub., 1994 Availability: Items available for loan: Luxembourg Library (2)Call number: HD 62.15 .B763 1994, ... Place hold Save to lists Add to cart (remove)
	2.	Image from Google Jackets	Total quality management : text with cases / John S. Oakland. by Oakland, John S Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Burlington, MA : Butterworth-Heinemann, 2003 Other title: TQM text with cases. Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HD 62.15 .Oa11 2003. Place hold Save to lists Add to cart (remove)

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