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	1.	Image from Google Jackets	Winning the service game / Schneider, Benjamin; Bowen, David E. by Schneider, Benjamin Bowen, David E Material type: Text; Format: print Publication details: Boston, Massachusetts : Harvard Business School Press, 1995 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .Sch36 1995. Place hold Save to lists Add to cart (remove)
	2.	Image from Google Jackets	Customer service : Building successful skills for the twenty-first century / Robert W. Lucas by Lucas, Robert W Edition: 3rd edition. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston McGraw-Hill 2005 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (3)Call number: HF 5415.5 .L83 2005, ... Place hold Save to lists Add to cart (remove)
	3.	Image from Google Jackets	Excellent customer relations & service / Tomas D. Andres. by Andres, Tomas D Material type: Text; Format: print Publication details: Quezon City : Giraffe books, 1998 Availability: Items available for loan: College Library (1)Call number: BF 637.B4 .An25 1998. Place hold Save to lists Add to cart (remove)
	4.	Image from Google Jackets	The management of sales and customer relations / edited by Bob Hartley and Michael W. Starkey. Material type: Text; Format: print Publication details: United Kingdom : Antony Rowe Ltd., 1998 Availability: Items available for loan: College Library (1)Call number: HF 5438.4 .M266 1998. Place hold Save to lists Add to cart (remove)
	5.	Image from Google Jackets	The Complete idiot's guide to great customer service / Ron Karr and Don Blohowiak. by Karr, Ron Blohowiak, Don Material type: Text; Format: print Publication details: New York : Macmillan, 1997 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .K37 1997. Place hold Save to lists Add to cart (remove)
	6.	Image from Google Jackets	Raving fans! : a revolutionary approach to customer service. / Ken Blanchard by Blanchard, Ken Bowles, Sheldon Material type: Text; Format: print Publication details: London : Harper Collins Publishers, 1998 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .B639 1998. Place hold Save to lists Add to cart (remove)
	7.	Image from Google Jackets	Raving fans: a revolutionary approach to customer service. / by Blanchard, Kenneth Sheldon Bowles foreword by Harvey Mackay Material type: Text; Format: print Publication details: New York : William Morrow and Company, 1993 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .B528 1993. Place hold Save to lists Add to cart (remove)
	8.	Image from Google Jackets	10 Steps to successful customer service / Maxine Kamin. by Kamin, Maxine Material type: Text; Format: print Publication details: Alexandria, Virginia : ASTD, 2010 Availability: Items available for loan: College Library (1)Call number: HF 5415 .K15 2010. Place hold Save to lists Add to cart (remove)
	9.	Image from Google Jackets	Alleviating the burden of emotional labor : the role of social sharing / A Silke McCance ... [et al.]. by McCance, A. Silke Series: Journal of Management Material type: Text; Format: print ; Literary form: Not fiction Publication details: c2013 Availability: Items available for loan: College Library (1). Place hold Save to lists Add to cart (remove)
	10.	Image from Google Jackets	Performance impacts of web-enabled retail services: An empirical study/ Leida Chen, Anteneh Ayanso and Kaveepan Lertwachara.-- by Chen Leida Series: Journal of Computer Inforamation System ; 58(4) Material type: Text; Format: print ; Literary form: Not fiction Publication details: Taylor and Francis Group ; 2018 Availability: Items available for loan: College Library (1). Place hold Save to lists Add to cart (remove)
	11.	Image from Google Jackets	Enhancing customer experience in the service industry : Levent Altinay.-- a global perspective / by Altinay, Levent Material type: Text; Format: print ; Literary form: Not fiction Publication details: Europe : Cambridge scholars 2016 Availability: Items available for loan: College Library (1)Call number: HD 9980.5 .Al468 2016. Place hold Save to lists Add to cart (remove)
	12.	Image from Google Jackets	Demand-driven inventory optimization and replenishment : Robert A. Davis.-- creating a more efficient supply chain / by Davis, Robert A Edition: 2nd ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA : John Wily and Sons, Inc. 2016 Availability: Items available for loan: College Library (1)Call number: HD 38.5 .D261 2016. Place hold Save to lists Add to cart (remove)
	13.	Image from Google Jackets	Front office services / Victor A. Caylao Jr..-- by Caylao Jr., Victor A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Quezon City : Great Books Trading 2018 Availability: Items available for loan: College Library (1)Call number: TX 911.3 .C385 2018. Place hold Save to lists Add to cart (remove)
	14.	Image from Google Jackets	Front office management / Roberto G. Medina.-- by Medina, Roberto G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Quezon City : Great Books Trading 2019 Availability: Items available for loan: College Library (1)Call number: TX 911.3 .M491 2018. Place hold Save to lists Add to cart (remove)

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