000			01539cam a22003978a 4500
001			16419831
003			OSt
005			20140310181659.0
008			100817s2011 cau b 001 0 eng
010			_a 2010033452
020			_a9781412980333 (cloth)
020			_a9781412980340 (pbk.)
040			_aDLC _cDLC _dDLC
050	0	0	_aHD 49 _b.Ul43 2011
082	0	0	_aM 658.47722 _bU43 2011
245	0	0	_aEffective crisis communication : _bmoving from crisis to opportunity / _cUlmer, Robert R.; Sellnow, Timothy L.; Seeger, Matthew W.
250			_a2nd ed.
260			_aThousand Oaks, California : _bSAGE Publications, Inc. _cc2011.
300			_axvii, 239 p. : _bill. ; _c23 cm.
500			_aRev. ed. of: Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. 2007.
504			_aIncludes bibliographical references and index.
521			_aCollege Students
526			_c1210L-1700L
541			_j1
562			_e1
650		0	_aCrisis management.
650		0	_aEmergency management.
650		0	_aCommunication in management.
650		0	_aCommunication in organizations.
700	1		_aSellnow, Timothy L. _q(Timothy Lester), _d1960-
700	1		_aSeeger, Matthew W. _q(Matthew Wayne), _d1957-
700	1		_aUlmer, Robert R., _d1969- _tEffective crisis communication.
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK _kM
999			_c1159 _d1159