| 000 | 00651nam a2200193 a 4500 | ||
|---|---|---|---|
| 003 | PILC | ||
| 005 | 20150112093436.0 | ||
| 008 | 100720s19uu xx 00 eng d | ||
| 020 | _a0070248176 | ||
| 050 |
_aHF 5415.5 _b.G44 1999 |
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| 082 |
_aMkSF 658.812 _bG275 1999 |
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| 100 |
_aGee, Jeff _916193 |
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| 245 |
_aSuper service : _bseven keys to developing great customer service even when you don't fell like it, even when they don't deserve it / |
||
| 260 |
_aNew York : _bMcGraw-Hill Comapnies, Inc, _c1999. |
||
| 300 |
_a147 pages : _billustration ; _c23 cm. |
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| 650 |
_aCustomer services _91259 |
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| 700 |
_aGee, Val _916194 |
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| 942 |
_2lcc _cBK |
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| 999 |
_c14575 _d14575 |
||