000 01032nam a2200325 a 4500
001 ocm51738099
003 PILC
005 20150112093446.0
008 030304s2003 enka b 001 0 eng
010 _a2003045195
020 _a9780750657402
040 _aDLC
_cDLC
_dYDX
_dUKM
_dCVU
042 _apcc
049 _aCVUA
050 0 0 _aHD 62.15
_b.Oa11 2003
082 0 0 _aR 658.4013
_bOa1t 2003
100 1 _aOakland, John S.
_926417
245 1 0 _aTotal quality management :
_btext with cases /
_cJohn S. Oakland.
246 1 4 _aTQM text with cases.
250 _a3rd ed.
260 _aOxford ;
_aBurlington, MA :
_bButterworth-Heinemann,
_c2003.
300 _a483 pages :
_billustration ;
_c25 cm.
504 _aIncludes bibliographical references (p. [471]-478) and index.
650 0 _aTotal quality management.
_922372
650 0 _aTotal quality management
_vCase studies.
_926418
910 _a20031117/w/c;hc
942 _2lcc
_cBK
980 _a230703
_b42806
_e4671
_f236271
_g1
981 _aybp
_bDSME3
_d40009364318
999 _c14920
_d14920