000 00510nam a2200181 a 4500
005 20140310183141.0
008 020829s19uu xx 00 eng d
020 _a9718967796
050 _aBF 637.B4
_b.An25 1998
100 _aAndres, Tomas D.
245 _aExcellent customer relations & service /
_cTomas D. Andres.
260 _aQuezon City :
_bGiraffe books,
_c1998.
300 _a72 p. :
_c 23cm.
521 _aBSBA
650 _aCustomer service ralations
942 _cBK
_2lcc
_kLOC
999 _c19392
_d19392