000 00538nam a2200193 a 4500
005 20140310183340.0
008 061121s19uu xx 00 eng d
020 _a9812655131
050 _aTX 911.3
_b.Is83 2005
100 _aIsmail, Ahmed
245 _aFront Office operations and management /
_cAhmed Ismail.
260 _aAustralia :
_bThomson Delmar Learning,
_c2005.
300 _a355 p. :
_bill. ;
_c23 cm.
521 _aTOU
650 _aOperations management.
942 _cBK
_2lcc
_kFOR
999 _c21776
_d21776