000			00526nam a2200181 a 4500
005			20140310183435.0
008			080121s19uu xx 00 eng d
020			_a81-7992-445-9
050			_aHF 5415.1265 _b.C987 2005
245			_aCustomer relationship management in electronic markets.
260			_aMumbai, India : _bJaico Publishing House, _c2005.
300			_a113 p. : _c26 cm.
521			_aBSBA
650			_aInternet marketing.
650			_aBroadcast advertising.
942			_cBK _2lcc _kFOR
999			_c22833 _d22833