000 00661nam a2200217 a 4500
005 20140310183518.0
008 110126s19uu xx 00 eng d
020 _a9789719336020
050 _aHD 2346.P6
_b.B56 2007
100 _aBinghay, Virgel
245 _aEnhancing quality customer service for micro, small and medium enterprises /
_cVirgel Binghay.
260 _aQuezon City :
_bVCB Research & Publications,
_c2007.
300 _a156 p. :
_bill. ;
_c23 cm.
521 _aBSBA
650 _aHospitality-Business.
650 _aCustomer relations.
650 _aCustomer services.
942 _cBK
_2lcc
_kLOC
999 _c24346
_d24346