000 01105nam a22002177a 4500
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008 140903b xxu||||| |||| 00| 0 eng d
050 _aHD 69.S8
_b.R646 2010
100 _aRogers, David L.
245 _aThe network is your customer :
_bfive strategies to thrive in a digital world /
_cDavid L. Rogers.
260 _aNew Haven, Conn. ; London :
_bYale University Press,
_cc2013.
300 _axx, 312 pages ;
_billustrations ;
_c23 cm.
504 _aIncludes bibliographical references and index.
520 _aWhether shoppers, charitable donors, or election voters, today's customers are harnessing digital tools to connect to, communicate with, and contribute to businesses. This book shows business owners and company leaders how to think strategically about customer networks and harness their power to create new opportunities for any organization.
650 _aBusiness networks.
650 _aSocial networks.
650 _aDigital media
_xSocial aspects.
650 _aDigital media
_xEconomic aspects
650 _aStrategic planning
942 _2lcc
_cBK
_kFOR
999 _c275409
_d275409