| 000 | 00364nam a2200109Ia 4500 | ||
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| 008 | 170221s9999 xx 000 0 und d | ||
| 100 | _aMirjam Dobmeier | ||
| 245 | _aUnderstanding and Managing Service Productivity – A Literature Review | ||
| 245 | _cMirjam Dobmeier | ||
| 650 | _xBusiness | ||
| 856 | _uhttp://www.jbm-online.net/index.php/jbm/article/view/150/110 | ||
| 999 |
_c307970 _d307970 |
||