| 000 | 00444nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 170224s9999 xx 000 0 und d | ||
| 100 | _aWu He | ||
| 245 | _aActionable Social Media Competitive Analytics For Understanding Customer Experiences | ||
| 245 | _cWu He, Xin Tian, Yong Chen & Dazhi Chong | ||
| 260 | _bJournal of Computer Information Systems | ||
| 260 | _c2016 | ||
| 300 | _a56:, Pages: 145-155 | ||
| 650 | _xInformation Technology | ||
| 999 |
_c315751 _d315751 |
||