000			00504nam a2200145Ia 4500
008			191108s9999 xx 000 0 und d
020			_a9.7804354013e+012
100			_aNazarko, Linda
245			_cLinda Nazarko.-- _aManaging a quality service /
260			_aOxford : _bHeinemann, _c2004
300			_aix, 262 pages : _b illustrations ; _c27 cm.
500			_aIncludes index.
650			_a Social work administration -- Great Britain.
650			_aOlder people -- Care -- Standards -- Great Britain.
999			_c362543 _d362543