| 000 | 01073pam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | 1143166 | ||
| 003 | SISC | ||
| 005 | 20160406091230.0 | ||
| 008 | 950421s1995 cau 000 0 eng | ||
| 010 | _a 95018225 | ||
| 020 | _a8172246137 (pbk. : alk. paper) | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 | 0 | 0 |
_aHD 9980.5 _b.B974 1997 |
| 082 | 0 | 0 |
_aHS 158.4 _bB85 1997 |
| 100 | 1 |
_aBurwash, Peter _910057 |
|
| 245 | 1 | 4 |
_aThe key to great leadership : _brediscovering the principles of outstanding service : lessons from the front lines of the world's best service companies / _cPeter Burwash. |
| 260 |
_aMumbai : _bJaicot Pub., _cc1997. |
||
| 300 |
_a145 p. _c22 cm. _bill. ; |
||
| 650 | 0 |
_aService industries _xManagement. _910058 |
|
| 650 | 0 |
_aService industries _xCustomer services. _910059 |
|
| 650 | 0 |
_aLeadership. _9483 |
|
| 700 | 1 |
_aBurwash, Peter. _tWho cares? |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2lcc _cBK |
||
| 999 |
_c8523 _d8523 |
||