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  2. Details for: Winning the service game /
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Winning the service game / Schneider, Benjamin; Bowen, David E.

By:
  • Schneider, Benjamin
Contributor(s):
  • Bowen, David E
Material type: TextTextPublication details: Boston, Massachusetts : Harvard Business School Press, 1995.Description: 295 pages : illustration ; 23 cmISBN:
  • 0875845703
Subject(s):
  • Customer service - Management
  • Employees - Training of
  • Incentives in industry
DDC classification:
  • MkSF 658.812  Sch36 1995
LOC classification:
  • HF 5415.5 .Sch36 1995
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  • Holdings ( 1 )
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Holdings
Item type Current library Call number Copy number Status Barcode
Books Books Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section HF 5415.5 .Sch36 1995 (Browse shelf(Opens below)) 1 Available SFU0867

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Winning the service game /

APA

Schneider B., Bowen D. E., . (1995). Winning the service game. Boston, Massachusetts: Harvard Business School Press.

Chicago

Schneider Benjamin, Bowen David E, . 1995. Winning the service game. Boston, Massachusetts: Harvard Business School Press.

Harvard

Schneider B., Bowen D. E., . (1995). Winning the service game. Boston, Massachusetts: Harvard Business School Press.

MLA

Schneider Benjamin, Bowen David E, . Winning the service game. Boston, Massachusetts: Harvard Business School Press. 1995.

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