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	1.	Image from Google Jackets	The 8th habit : from effectiveness to greatness / Stephen R. Covey. by Covey, Stephen R Edition: 1st Free Press trade pbk. ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Free Press, 2005 Other title: Eighth habit Online resources: Contributor biographical information Publisher description Sample text Table of contents only Availability: Items available for loan: Luxembourg Library (2)Call number: BF 637.S4 .C873 2004, ... Place hold Save to lists Add to cart (remove)
	2.	Image from Google Jackets	Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV. by Denove, Chris Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : Portpolio , c2006 Availability: Items available for loan: Luxembourg Library (1)Call number: HF 5415.335 .D413 2006. Place hold Save to lists Add to cart (remove)
	3.	Image from Google Jackets	The satisfied customer : winners and losers in the battle for buyer preference / Claes Fornell. by Fornell, Claes Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Palgrave Macmillan, c2007 Online resources: Table of contents only Contributor biographical information Publisher description Availability: Items available for loan: Luxembourg Library (1)Call number: HF 5415.335 .F67 2007. Place hold Save to lists Add to cart (remove)
	4.	Image from Google Jackets	The ten demandments : rules to live by in the age of the demanding consumer / Kelly Mooney with Laura Bergheim. by Mooney, Kelly Bergheim, Laura, 1962- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2002 Online resources: Contributor biographical information Publisher description Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .M66 2002. Place hold Save to lists Add to cart (remove)
	5.	Image from Google Jackets	Satisfying internal customers first / Richard Y. Chang, P. Keith Kelly. by Chang, Richard Y Kelly, P. Keith Series: Quality Improvement Series Material type: Text; Format: print Publication details: New Delhi : Wheeler Publishing, 1998 Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .C5 1998. Place hold Save to lists Add to cart (remove)
	6.	Image from Google Jackets	The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Laughlin, Sara by Laughlin, Sara, 1949- Wilson, Ray W Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : American Library Association, 2008 Online resources: Table of contents only Availability: Items available for loan: College Library (2)Call number: Z 678 .L374 2008, ... Place hold Save to lists Add to cart (remove)
	7.	Image from Google Jackets	Managing customer value : creating quality and service that customers can see / Bradley T. Gale. by Bradley Gale T Material type: Text; Format: print Publication details: USA : Macmillan Inc., 1994 Availability: Items available for loan: College Library (1)Call number: HF 5415.157 .G34 1994. Place hold Save to lists Add to cart (remove)
	8.	Image from Google Jackets	Managing quality : a practical guide to customer satisfaction / D.B.N. Murthy. by Murthy, D.B.N Material type: Text; Format: print Publication details: New Delhi : Sage Publications India Pvt. Ltd., 1999 Availability: Items available for loan: College Library (1)Call number: HD 62.15 .M87 1999. Place hold Save to lists Add to cart (remove)
	9.	Image from Google Jackets	Job satisfaction : how people feel about their jobs and how it affects their performance / C.J. Cranny. by Cranny, C.J Material type: Text; Format: print Publication details: New York : Maxwell Macmillan International , 1992 Availability: Items available for loan: College Library (1)Call number: HF 5549.5.J63 .J625 1992. Place hold Save to lists Add to cart (remove)
	10.	Image from Google Jackets	The solution-centric organization. Keith M. Eades by Eades, Keith M Kear, Robert E Material type: Text; Format: print Publication details: New York : McGraw-Hill Publishing Inc, 2006 Availability: Items available for loan: College Library (1)Call number: HF 5438.25 .Ea23 2006. Place hold Save to lists Add to cart (remove)
	11.	Image from Google Jackets	The 7 hidden reasons employees leave / Leigh Branham by Branham, Leigh Material type: Text; Format: print Publication details: New York : American Management Association, 2005 Availability: Items available for loan: College Library (1)Call number: HF 5549.5.T8 .B7 2005. Place hold Save to lists Add to cart (remove)
	12.	Image from Google Jackets	The 8th habit from effectiveness to greatness / Stephen R. Covey by Covey, Stephen R Material type: Text; Format: print Publication details: New York : Free Press, 2004 Availability: Items available for loan: College Library (1)Call number: BF 637.S4 .C685 2004. Place hold Save to lists Add to cart (remove)
	13.	Image from Google Jackets	Relationship marketing : perspectives, dimensions and contexts. / Tracy Harwood by Harwood, Tracy Garr, Tony Broderick, Anne Material type: Text; Format: print Publication details: London : McGraw-Hill, 2008 Availability: Items available for loan: College Library (1)Call number: HF 5415.55 .H266 2008. Place hold Save to lists Add to cart (remove)
	14.	Image from Google Jackets	When customers think we dont' care./ Richard W. Buchanan. by Buchanan, Richard W Edition: 3rd ed. Material type: Text; Format: print Publication details: Australia : McGraw Hill, 2008 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .B83 2008. Place hold Save to lists Add to cart (remove)
	15.	Image from Google Jackets	Now... build a great business! : 7 ways to maximize your profits in any market / Mark Thompson and Brian Tracy. by Thompson, Mark Tracy, Brian Edition: 1st edition. Material type: Text; Format: print Publication details: New York : AMACOM Books, 2011 Availability: Items available for loan: College Library (1)Call number: HD 57.7 .T46734 2011. Place hold Save to lists Add to cart (remove)
	16.	Image from Google Jackets	Loving your work / Harvard Business Press. Material type: Text; Format: print Publication details: Boston, Massachusetts : LES50NS, 2009 Availability: Items available for loan: College Library (1)Call number: HF 5549.5.J63 .L68 2010. Place hold Save to lists Add to cart (remove)
	17.	Image from Google Jackets	Creating great customer service / Herbert M. Sancianco. by Sancianco, Herbert M Material type: Text; Format: print Publication details: Mandaluyong City, Philippines : Anvil Pub, 2012 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .Sa26 2012. Place hold Save to lists Add to cart (remove)
	18.	Image from Google Jackets	Purpose and meaning in the workplace / edited by Bryan J Dik, Zinta S Byrne, Michael F Steger. by Dik, Bryan J [Editor.] Zinta S [Editor.] Steger, Michael F [Editor.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Washington, D.C. : American Psychological Association, 2013 Availability: Items available for loan: College Library (1)Call number: HF 5381 .P876 2013. Place hold Save to lists Add to cart (remove)
	19.	Image from Google Jackets	Instant repeat business. / by Sugars, Bradley J Material type: Text; Format: print Publication details: New York : McGraw-Hill, 2006 Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .Su84 2006. Place hold Save to lists Add to cart (remove)
	20.	Image from Google Jackets	The job satisfaction of hotel housekeepers of Manila Galleria Suites / Ian Ivan I. Camahalan. by Camahalan, Ian Ivan I Material type: Text; Format: print Publication details: Las Piñas City, Philippines : Southville International School and Colleges, 2001 Availability: Items available for reference: Luxembourg Library: Not for loan (1)Call number: PGS HF 5549.5.J63 .C172 2001. Save to lists Add to cart (remove)

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